Congratulations! You’ve found your new home, signed your lease, and move-in day is almost here. This page will walk you through everything you need to know before, during, and after move-in day.
To ensure a smooth move-in experience, please complete the following steps at least five (5) days before your lease start date.
Sign your lease.
Your lease must be signed by all adults named on the lease.
Pay all move-in funds.
Your applicable charges must be paid in full before move-in.
Complete your Pre Move-In Checklist
Your checklist is customized for your home and includes important steps like utilities and renter’s insurance.
Set up your utilities to start at least 5 days before lease start date
Activate all utilities to start 5 days before lease start date and upload confirmation receipts in your Resident Portal. This will allow us to perform a thorough final walkthrough and test all major systems in the home.
Important: When utilities are active, our walkthrough can verify that everything, from appliances and outlets to HVAC and plumbing, is working properly, helping catch any issues early so your move-in is as smooth as possible. If your utilities are not on 5 days prior to lease start, our team will not be able to test all systems.
Provide proof of renters insurance.
All of our leases require renters insurance to protect you and your belongings. Please upload your policy before your lease start date to avoid a $25 charge. See full requirements below.
To ensure all systems can be inspected and tested by the MainStreet Maintenance® team, utilities must be active five days before your lease begins.
Upload your activation confirmations in your Resident Portal.
MainStreet Renewal requires renters insurance to protect you and your belongings.
Upload your proof of coverage in the Resident Portal prior to your lease start date to avoid a $25 non-compliance charge.
If all pre-move-in steps are complete, you will receive your access instructions by midnight the night before your move-in date. Be sure to check your junk/spam folders just in case. The email subject line is “Today’s the Day! Welcome Home.” Welcome home!
Our homes are equipped with smart locks for added security and convenience. You control your access - create your own personal code, add guest codes when needed, and enjoy keyless entry from day one.
Once you have completed all the pre move-in steps and received access to your home, you can begin settling in. The Welcome Home page has everything you’ll need in your first few days, including information on making payments, maintenance, HOAs, and more.
As long as all required steps are completed, you’ll receive your access instructions by midnight the night before your lease start date. Be sure to check your email (and spam folder) just in case. The email subject line is “Today’s the Day! Welcome Home”.
Having utilities active at least five days before your lease begins allows our MainStreet Maintenance team to complete a final walkthrough and test major systems like HVAC, plumbing, and appliances. This helps ensure everything is working properly before you arrive.
Let us know right away by submitting a maintenance request in your Resident Portal. Our team is ready to help and will get you scheduled as quickly as possible.
The Move-In Walkthrough allows you to document the home’s condition when you move in. You’ll have 14 days from your lease start date to complete and upload it in your portal. Submitting it helps ensure clarity later when your security deposit is reviewed at move-out.
If the checklist isn’t completed within 14 days, the blank version signed with your lease will be used at move-out.
The easiest way to reach us is by submitting an inquiry in your Resident Portal. For time-sensitive concerns, you can call or text 855-239-4530.
★★★★★
Yamara U.
Resident