Out of care and caution, we have decided to close our branch offices until further notice. To best protect our employees, we have transitioned the majority of our staff to work from home.
We offer our future residents safe self-tours and contactless customer service. Take a tour when it’s convenient for you. If you don’t feel comfortable with on-site visits, you can also view photos and floor plans online. We also offer our residents contactless lease agreements, online payment portals, and virtual correspondence.
Criminals and other bad actors may attempt to take advantage of online users during times of crisis. Please keep an eye out for suspicious emails, text messages, and phone calls.
If you believe you’ve been a victim of a scam, cease all communication immediately. Document any previous correspondence and email us at scamprevention@msrenewal.com
We know our Residents have busy lives. We’ve created a Resident Portal that offers 24/7 access and a variety of options to make paying rent easy. You can pay rent by enrolling in automatic payments, submitting a one-time payment, or text us to pay.
You can submit maintenance requests through the online Resident Portal. Your home is your sanctuary and keeping it safe is vital. That’s why we’ve communicated the urgent need to wash hands, social distance when possible, and to use hand sanitizer both before and after the site visit with our team. We’ve encouraged all vendors to stay home if they’re sick and to contact their health care provider immediately.
Main Street Renewal is a licensed real estate brokerage.
We are focused on renovating and leasing homes across the country. We are proudly based in Austin, TX and have branches in 30 cities with more coming soon.